cPanel error message: "Your IP address has changed"

This article describes a problem that may occur when you use cPanel, and how to resolve it.

Table of Contents

Problem

When you try to view a page in cPanel, the login page appears with the following error mesage:

Your IP address has changed. Please log in again.

Cause

This problem occurs when either of the following scenarios occurs:

  • You (or someone else) tries to log in to cPanel using the same account, from two separate devices, at the same time.
  • Your Internet Service Provider (ISP) assigns you a new IP address while you are logged in to cPanel.

Resolution

To resolve this problem, simply log back in to cPanel on the device you are using.

 

cPanel Hosting

Article Details

  • Control Panel: cPanel
  • Level: Beginner

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